Frequently Asked Questions

Here are some of our most asked questions

About The Game

Real-life Escape Room games are a type of physical adventure game in which people are “locked” in a room with other participants and have to use elements of the room to solve a series of puzzles, find clues, and escape the room within a set time limit. You can read more about it here.

Nope, you’ll be able to leave at any moment, but when you do, you forfeit the game (unless it’s an emergency).

For the Villain’s Lair Room:
You can have 3 to 8 players per team.

For the Dreamscape Room (Opening Soon!):
You can have 3 to 6 players per team.

Note: We can technically take up to 17 players per time slot. Call for more details: 760-349-6609

Yes, technically they could (we do not have an age limit). However, the complexity of our games and puzzles are designed with adults in mind. We recommend our games for 12 and up. In most cases, anyone under 12 must be accompanied by an adult.

PLEASE NOTE: If you would like to book a team that will consist of nothing but children* (with no adults playing), we can definitely accommodate to that, but we will need a waiver to be signed by each child’s parent or guardian. For any team that consists of just children, all children must be over 12 years of age. You can send the following “waiver link” to each child’s parent / guardian so that they can sign it….


Nope! Well, unless you get scared by TOTAL AWESOME-ness!… but seriously, nope.

Unfortunately not. However, if you have a service dog please give us a call (760-349-6609) so we can make the appropriate arrangements.

Don’t worry, we’ll let you out of the room! But unfortunately you’ll lose your #BraggingRights… =(

In short: “No”… However, it DOES help if you have a group of people who don’t mind teamwork, are able to apply some creativity to their “clue searching” methods, and are also able to spot the smallest details… Think like a detective!

If you need reading glasses it may be useful to bring those with you. Other than that, all you need is a “readiness” for an awesome adventure!!

Nope. You and your team will be the only ones in the room. If you need assistance, it will be given to you “wirelessly”.

Booking Your Game

It depends on how many people are in your group…

3 people = $35/person
4-5 people = $30/person
6-7 people = $28/person
8 people = $25/person

For teams of 3 players it’ll be $35/person.

For teams of 4 – 5 players it’ll be $30/person.

For teams of 6 – 7 players it’ll be $28/person.

For teams of 8 players it’ll be $25/person.


*Note: Children under the age of 8 years old do not need to have a paid ticket.

Simply give us a call to check availability – (760) 349-6609

All our bookings are Private. You will not be mixed in with any other teams. This is one of the reasons that our minimum team size is 3 players.

Because of our room’s difficulty, and the fact that our rooms are “private” (meaning: you don’t get mixed in with other teams) we usually have a minimum requirement of 3 players per team. That being said, if you have some escape room experience, and would really like to book for only 2 players we would allow it. Keep in mind that your team size will determine the price per player:

2 people = $49/person (Booking must be made by phone: 760-349-6609)
3 people = $35/person
4-5 people = $30/person
6-7 people = $28/person
8 people = $25/person
For teams of 2 players it’ll be $49/person (Booking must be made by phone: 760-349-6609).

For teams of 3 players it’ll be $35/person.

For teams of 4 – 5 players it’ll be $30/person.

For teams of 6 – 7 players it’ll be $28/person.

For teams of 8 players it’ll be $25/person.

Yes you definitely can! We have a whole page about how our escape room is perfect for team building events! Just give us a call when you’re ready to setup your team building event! – 760-349-6609

All cancellations or rescheduling must be made 24 hours before the scheduled booking time, otherwise a refund will not be given. If you need to cancel or reschedule the activity for any reason, you can call 760-349-6609 or email info@clueavenue.com.

Arriving For Your Game

15 minutes before your booking time. This will give us time to go through the introduction and signing of waivers.

Most days it’s not too difficult to find parking around us. In fact there’s a large parking lot across the street. But certain days local events can make it challenging. Here’s a guide to parking in our area.

For every minute you’re late we will subtract from your game time (up to 20 minutes). After the 20 minute mark the game will no longer be enjoyable and you will lose your deposit.

After Your Game

Tons! Like seriously… a lot… In fact, we’ve arranged a deal for you with about 10+ restaurants right here on Grand Avenue! They will give you 15% off your entire bill if you show them the Booking Confirmation email you get from us after booking your game.

Also, besides those restaurants, here’s a full list of other places near us…

Restaurants near us
Bars near us
Dessert places near us
Coffee places near us